Frequently asked questions
A question ? You'll find your answers here.
- Why choosing a mobile a DialOnce Telecom mobile phone plan?
DialOnce Telecom owns an international network allowing to stay continuously in communication with your loved ones. - How soon will my box be available?
Once you have ordered a box, you can go to your customer area to make an appointment with a technician. The commissioning will be effective within 2 hours. - How to change offer?
Nothing's easier ! Just go to your space customer and go to the change offer section. - Is my address eligible for the 5G box?
You can test your eligibility by going to the our boxes and entering your postal address.
More questions?
To qualify your request, let yourself be guided by our visual IVR.